Frequently Asked Questions

For over four decades, Liposales has serviced medical professionals across the world. In order to better facilitate our clients, we have complied a short list of common questions regarding our products and policy.

  1. How do I place my orders?
    Orders can be placed here*. You will need to register before purchasing any of our products. Liposales accepts international orders.
  2. What payment methods do you accept?
    Liposales currently accepts credit card payment through Visa, Mastercard, and American Express. International clients will need to pay in advance before orders are shipped.
  3. For bulk orders
    please contact us directly at [email protected]
  4. How can I track my orders?
    A tracking code will be provided upon check-out and can be found in your dashboard. The code will be generated by your chosen shipping service and can be tracked on their respective websites. You may also track your shipment here*.
  5. What shipping provider do you use?
    All North American & International orders are shipped through UPS.
  6. How much will shipping cost for a single order? For bulk orders?
    Shipping will ultimately depend on the weight and size of your orders and delivery address in relation to our headquarters in Houston, TX. Shipping costs will be calculated and present together with your total prior to checkout.
  7. Can I change my delivery address?
    Yes, you can change your delivery address. You must edit your delivery details on your profile. A confirmation e-mail will be sent to confirm your changes.
  8. Do your products have a warranty?
    Yes. We offer limited and lifetime warranties on all our products.
  9. What is your policy on product returns?
    All items that are unused and in original condition may be returned. Note that all returned items are subject to a 20% restocking fee.
  10. Will I be able to get a refund for any cancelled orders?

If you have other concerns, please click here to contact us.